Kids Club is a fun, safe, engaging space where we care for your little ones while you enjoy some well-deserved me-time. This service is available exclusively for our members.
Members are defined as 1, 3, 6 or 12 month membership holders as well as direct debit members. Gym memberships are available at Gym Reception. Pool and Aqua memberships are available at Main Pool Reception.
Kids Club Operating Hours
Kids Club is available to members on weekdays and starting on 1st of March Kids Club will also be available to members on Saturdays.
Monday to Friday – 2 sessions
Weekday trading hours are Monday to Friday 9am until 12.15pm with two sessions per day*.
- Session 1: 9am – 10.30am
- Session 2: 10.45am – 12.15pm
*Families can only book into one session per day.
On weekdays, session change is at 10.30am each day. It is required that you collect your child in a timely fashion to reduce the congestion within Kids Club while session 2 children are checking in.
Saturday – 3 sessions
Saturday trading hours are 7:15am to 12:15pm with three sessions available*.
- Session 1: 7:15am – 9.15am
- Session 2: 9.15am – 10.45pm
- Session 3: 10.45am – 12.15pm
*Families can only book into one session per day.
On Saturdays, to accommodate group fitness schedules there is no buffer during session changes at 9:15am or 10:45am. As it will be a very busy time with parents picking up and dropping off, it is required that you collect your child in a timely fashion to reduce the congestion within Kids Club.
Session Fees – Effective 1st March 2025
We understand that our Kids Club service has been a free offering for a long time, and we truly value the opportunity to provide a safe, and enjoyable space for your children. As demand for the service has grown, we’re introducing a small fee to ensure we can continue to deliver high-quality care and activities. Fees will apply to Kids Club bookings from 1 March 2025.
All payments will be online through the Clem Jones Centre app.
Session Price:
- $5 per child per session
Our single session price is a good option for members who are not regular users of our Kids Club service.
Multi-Visit Passes:
- 10-Visit Pass: $45
- 20-Visit Pass: $65
1 visit will be deducted per child per session.
A multi-visit pass is great for members who use our Kids Club service regularly or have a brood of kids.
Late Cancellations or No-Shows
From 1 March 2025, late cancellations (ie. less than 60 minutes prior to your timeslot) or no-shows will result in a forfeiture of your session fee.
Existing Members
If you’re an existing Clem Jones Centre member, you’ll have continued free use of Kids Club until your current membership expires. An existing member is defined as an upfront (1mth, 3mth, 6mth or 12mth) membership purchased on or before the 31st of January 2025.
Please note all new and renewed memberships from 1 February 2025 onwards, will be charged for Kids Club starting from 1 March 2025.
The following are prerequisites for existing members to maintain free use of Kids Club:
- Bookings are to be in your child’s name and made using the Clem Jones Centre App.
- Your child/children must be set up in your Family Account in the App if you have not already done so.
- For info on how to set up your account: Guide – How To Set Up Your Family Account
- These first two steps only take a few minutes.
- Email us at gymmanagement@clemjonescentre.com.au to confirm you have set up your Family Account.
- We will then enable your child’s family account so they can be booked in for free until your current membership expires.
- If you have not set up your family account and contacted us to set up your free pass, fees will apply to bookings.
- For info on how to make bookings for classes after 1 March 2025: Guide – Kids Club Online Bookings
Existing members please also note that:
- Existing direct debit members will have one month complementary use until the 31st of March 2025, before fees will apply as they are on one month rolling contracts.
- Late Cancel/No Show fees will still apply while your child has complementary use of the Kids Club. Early cancellations can be done via the Clem Jones App up to 60 minutes prior to the start of the class.
- If a booking is cancelled with less than 60 minutes prior to the timeslot, there will be a cancellation fee of $20.00 applied. Access to the Kid’s Club will be suspended until the fee has been paid.
- If your child is registered as a “No Show”, a $20.00 fee will apply. Access to the Kid’s Club will be denied until the fee has been paid.
- There are 2 ways to pay your $20.00 late cancellation / no show fee:
- Over the phone by calling the Centre on 3398 2107 and selecting the gym extension. Payments can be taken via card over the phone.
- In person at the gym reception
Booking Information
From 1 March 2025, all bookings will be online through the Clem Jones Centre app.
- Reservations can only be made via the online booking system as above
- Reservations can no longer be made via email
- Reservations can no longer be made by phone
- Reservations can no longer be made in person
To set up your account on our Clem Jones Centre branded app please use the following guide:
Guide – How To Set Up Your Family Account
To make and manage bookings once you have set up your account, please use the following guide:
Guide – Kids Club Online Bookings
Due to high demand for our Kids Club Service, we only accept online bookings up until 5pm the day before the timeslot. We no longer take bookings via phone or email.
Kids Club Rules
Members using the Kids Club Service are required to observe the following rules:
- No food allowed in the Kids Club – only drink bottles, which are required to be labelled correctly with your child’s name.
- Children toilet trained are required to be toileted prior to entering the Kids Club.
- Babies and toddlers still using nappies are required to be in clean/dry nappy prior to entering the Kids Club.
- The Kids Club has a ZERO TOLERENCE FOR NUTS & EGGS.
- We ask that you do not bring external toys into our Kids Club, for the safety of your own and other children.
Contact Kids Club
Have questions? Get in touch by sending us an email or giving us a call. We’ll be happy to assist you!
- Email: kidsclub@clemjonescentre.com.au
- Phone: 3398 2107