Privacy Policy

Privacy Policy Information

Privacy Policy

Camp Hill – Carina Welfare Association, trading as Clem Jones Centre (“Clem Jones Centre”), recognises the importance of privacy and is committed to safeguarding the personal information that we hold. This policy describes how we collect, store and manage personal information.

This Privacy Policy does not apply to acts and practices which relate directly to the employee records of current and former employees.

Collecting Personal Information

We collect personal information for reasons that include:

  • conducting the operations of Clem Jones Centre;
  • assessing and processing membership applications;
  • organising and co-ordinating events and functions;
  • communicating with you;
  • producing newsletters;
  • assisting with the administration and operation of Clem Jones Centre;
  • maintaining a list of members of Clem Jones Centre;
  • enabling Clem Jones Centre to provide services;
  • sending statements and invoices to you;
  • collecting payments from you;
  • sending marketing communications to you; and
  • complying with the legal obligations of Clem Jones Centre.

This personal information may be obtained by way of forms, written correspondence, telephone enquiries, meetings, emails, information submitted via our website, the visitor’s register, interviews or from a third party, such as a reference.

The type of personal information we collect includes name, address, telephone number, email address, occupation, date of birth, photographs and other details that may be required to conduct the operations of Clem Jones Centre. In some limited circumstances, we may collect sensitive information, including health information.

We use third party payment processors, namely Stripe Payments Australia Pty Ltd trading as Stripe for online payments and Payrix Australia Pty Ltd trading as Worldpay for Platforms for direct debit payments, to manage payments made to us.

In connection with the processing of such payments, we do not collect, store or process any payment information, such as credit card and bank account details. All such information is provided directly to our third party payment processor, whose use of your personal information is governed by their own Privacy Policy. We share only necessary transaction data with our payment processors to complete your payment.

Using and Disclosing Your Personal Information

We may use and disclose personal information for the primary purpose for which it was collected. We may also use or disclose personal information for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorised by law.

We may disclose your personal information to anyone to whom you authorise us to disclose it to.

We may disclose your personal information to third party service providers who assist Clem Jones Centre in providing services or performing functions, our professional advisors including our accountants, auditors and lawyers, and our insurers.

We may disclose your personal information to the extent that we are required to do so by law or in connection with any legal proceedings or prospective legal proceedings involving Clem Jones Centre.

We will only disclose your personal information to an overseas recipient when requested to do so by you, or if we reasonably believe that the overseas recipient is subject to a law, binding scheme or contract which effectively upholds principles for fair handling of the information that are substantially similar to the Australian Privacy Principles.

Access to Your Personal Information

You may seek access to the personal information we hold about you. We may restrict access where we are required or permitted to do so by law.

Accuracy, Completeness and Up-to-Date Information

We will take reasonable steps to ensure that the personal information we hold is accurate, complete, and up-to-date. You may contact us to update your personal information or tell us that the personal information we hold about you is inaccurate, incomplete or out-of-date.

Security

We will take reasonable steps to protect any personal information that we hold from misuse and loss. We also take reasonable steps to protect it from unauthorised access, modification and disclosure. When we no longer require your personal information, we will take reasonable steps to destroy, delete or de-identify it.

How to Contact Us

If you wish to gain access to your personal information or make a complaint about a breach of your privacy, or if you have any query on how your personal information is collected or used or any other query relating to our Privacy Policy, please contact our Administration Manager during business hours:

Clem Jones Centre
56 Zahel Street
Carina, Queensland 4152
Telephone: 07 3398 2107
Email: admin@clemjonescentre.com.au

Changes to Our Privacy Policy

We reserve the right to make changes to our Privacy Policy at any time. We may update this Privacy Policy by posting an updated version on our website:
www.clemjonescentre.com.au.

Updated 11 May 2026